If you’re not satisfied with your purchase, you may return it within 14 days of receiving your order.
The item must be unused and in its original condition.
Custom or personalized items are not eligible for return.
Shipping costs are non-refundable.
To initiate a return or exchange, contact us at roro@rombonalla.com with your order number and reason for return.
Once we receive and inspect your return, we’ll process your refund within 5–10 business days.
